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Dynamics 365(CRM) Organization Update Import Failed in perform Action Install of Solution=CustomControlsCore …

We encountered the following error while updating one of our client’s organization from 8.0 to 8.2x. Other organizations got updated without any issue but this one just won’t.

Error| Failed in perform Action Install of Solution=CustomControlsCore, FileName=CustomControls.zip, Version=8.2.9.19, Action=Install for OrgId=xxx

Since other organizations are getting updated without a problem we can imagine the issue is with the organization’s database.
After a rigorous googling and getting through a lot of org. import/update issues we fixed the problem as follows:
Problem: Our CRM base language is danish but the SQL user performing org update has default language English…
Solution: change the user’s default language to danish as is of CRM.
To find user’s default language simple open SQL_Management_Studio and under Security select properties of the user and the default language will be shown in the bottom and simply change it to one which is of CRM, or run SQL:
SELECT default_language_name
FROM sys.server_principals
WHERE name = '<user>'

To find available language name in SQL server:
SELECT name,alias FROM sys.syslanguages WHERE name = '<user>'

To set the default language for the user:
Exec sp_defaultlanguage ‘<user>’,'<languageName>’

Try updating organization from Deployment Manager and it would go smooth 🙂

VIGTIG INFORMATION FRA MICROSOFT FALL’14 UPDATE RELEASE

Det er tid til at forberede sig på den næste større opdatering, som kommer til efteråret 2014.

Datoen og alle detaljer er endnu ikke meldt ud, men vi har fundet lidt vigtige informationer, som vi vil dele med jer. Vi har plukket nogle af de vigtigste punkter, som kan påvirke jeres CRM 2013 og som I derfor skal være opmærksomme på.

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40% RABAT PÅ CRM ONLINE HVIS DU ER OFFICE 365 KUNDE

Frem til 31. marts 2014 tilbyder Microsoft 40% rabat på Microsoft Dynamics CRM online Professional licenser, til kunder der i dag har Microsoft Office 365!

Følgende krav gør sig gældende for at opnå denne rabat (på engelsk):

  • Minimum purchase of 50 Microsoft Dynamics CRM Online Professional user licenses is required.
  • The number of promotional licenses purchased cannot exceed the total number of E3 and E4 licenses.
  • No discounts on Basic plan, Essential CAL, and subscription add-ons.
  • This promotion is available under the following licensing programs on the price list:
    • Microsoft Direct Online Services
      – or –
      Enterprise Agreement.
  • This promotion cannot be combined with any other discount.
  • Office 365 service must be acquired prior to requesting this promotion.
  • Eligible EA customers must contact their Microsoft Representative to request this promotion.

Læs evt. mere om tilbuddet her: http://www.microsoft.com/dynamics/offers/CRME.aspx

Eller kontakt os for mere information på 70 22 14 64.